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In Step Physical Therapy’s telerehabilitation program allows you and your registered physiotherapist to connect via telephone, video, or other remote monitoring technology to receive physiotherapy services at a distance when an in-person visit is not possible. 

The telerehabilitation program is designed for people who have difficulty travelling around the community or reaching the clinic for regular treatments. Using In Step Physical Therapy Clinic’s technology, our highly skilled physiotherapists will assess and treat you remotely and evaluate your progress. People from around the world can benefit from our telerehabilitation program in Edmonton.

What does this mean to you? This means you can receive your physiotherapy in the privacy and comfort of your home and know you are receiving the same quality care you would receive in our clinic. 

How it Works?

It’s easy! All you need is an internet connection and access to a smartphone/tablet or desktop computer! Follow these steps:

  1. Provide your personal details like- email, mobile number and date of birth. 
  2. Choose the payment method that works best for you and make the payment.
  3. You’ll receive a call from our physiotherapist and your login details and the necessary instructions to proceed through email.
In Step Physical Therapy Edmonton
Telerehab Physiotherapy treatment plans

1. After you share all of the relevant injury information with your physiotherapist, they will assess your flexibility, movement patterns, pain tolerance and other relevant patterns.
2. You might have to fill out some outcome measures based on your condition.

Call and Get Treatment & Customized Exercise Program in Edmonton
  1. Your physiotherapist will assign an exercise program, and the progress will be monitored.
  2. A follow-up with you regarding your exercise program and the goal achieved will be done regularly by your physiotherapist. 

With our in-home physiotherapy sessions, you can confidently perform exercises in the comfort of your home. One of our professionals will visit your home and aid your condition.

The Telerehabilitation Physiotherapy Service includes
  1. Virtual Assessment—The physiotherapist will assess your current condition, including pain concerns, functional movements, range of motion, and other parameters. 

Assessment Time: 30 minutes* (per body site)

  1. Virtual Treatment – Design an exercise program to suit your condition, pain management strategies, virtual training demonstration of exercises, etc. 

Treatment Time: 15 minutes* (per body site)

* Treatment time varies on the condition.

3. Exercise Prescription and Education
4. Monitoring
5. Follow up and Outcome Analysis

In Step Physical Therapy Edmonton
Conditions We Treat
Telerehabilitation Insurance Plans

Telerehab insurance plans are accepted in most telerehabilitation physiotherapy programs. Workers’ Compensation Board(WCB) and some Motor Vehicle Accident(MVA) insurance companies have also approved certain telerehabilitation physiotherapy programs. Please call your insurance company or our clinic to get more information.


If we find that your condition cannot be adequately treated through the telerehabilitation physiotherapy program, we will refund your money. And, if we find that you are not committed to your own recovery, we will refund your consultation fee in full and suggest another service for your needs.

Physiotherapy through Tele Rehabilitation is safe and can be undertaken from the comfort of your home to obtain maximum results.

Physiotherapy Using Physitrack

For telerehabilitation, we use Physitrack, a world leader in remote patient engagement platforms. Physiotherapy using Physitrack is scientifically proven to increase home exercise adherence and patient confidence

Scientific Study Published in the American Journal of Physical Medicine & Rehabilitation.

Physitrack is used by 50,000+ healthcare professionals in 102 countries, including physical therapists, MDs, surgical specialists, exercise physiologists, and chiropractors in public and private healthcare.
Physitrack has been a key part of Apple’s Mobility Partner Program since 2015.

Security & Privacy

The information in your Physitrack account is not visible to third parties. Only the healthcare provider who invited you to use the service and any other healthcare providers they share your information with can see your account details.

Physitrack Limited by incorporation as a company in the UK is subject to the Data Protection Act 2018, Regulation (EU) 679/2016 (GDPR) and the Privacy in Communication Regulations 2011 when controlling or processing data in the course of its business.

For information visit Physitrack’s Privacy policy.

Member of the Digital Medicine Society

We are a proud member of The Digital Medicine Society (DiMe), which is the professional society for the digital medicine community. Together, we drive scientific progress and have broad acceptance of digital medicine to enhance public health.

Telerehabilitation in Edmonton

We follow the Telerehabilitation physiotherapy guidelines laid down by the Physiotherapy Alberta College & Association.

Our telerehabilitation programs in Edmonton are clinically proven to be effective. Below are the reference Clinical studies which confirm this.